Few moments have tested leaders’ ability to make decisions with clarity like the rise of generative AI. What once felt like a distant future suddenly arrived on our doorstep. Even the steadiest organisations felt the ground shift beneath them.
The questions AI raises are not only technical, but profoundly human. How do we use this technology responsibly? How do we bring our people along for the journey? And perhaps most importantly, how do we know when we should apply AI, not just when we can? It’s a conversation best held at the crossroads of people and technology, which is why you’ll hear both our voices here.
A recent, widely discussed MIT1 study shows how this race to adoption panned out. They found that 95% of enterprise AI pilots have failed. And it wasn’t the tech that failed. It was the implementation.
The findings from our 16th Annual Pulse of Talent survey reveal what might have gone wrong. By surveying nearly 7,000 workers, managers, and executives from six countries around the world, we uncovered the answers to three critical questions.
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